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At Book Outlet.Ca we love reading as much as you do, so we know what it’s like to get a book home only to find something wrong with it.
Therefore we promise you the We’re Readers Too 110% Guarantee:
Your book will always be new and in good condition. Since our books are publisher overstocks there may be very minor wear or bends to the book and this can be expected since some items may have been handled a few times, but most of our books are in great condition.
Should you receive any book that is a misprint, damaged beyond repair or for any reason structurally compromised, please send us pictures of the damages along with the title, damage description and the order number to [email protected] and we will be happy to assist you further.
Should your issue qualify for the guarantee you will be shipped a new copy and given a 10% credit towards your next purchase with us. If we do not have the book in stock, we will credit you 110% towards the purchase of another book. Please note that this guarantee will be handled on a by order basis depending on the pictures and our discretion.
Scratch & Dent books may have dents, scratches, torn or missing dust jackets etc. but will be structurally sound and completely readable. If they are for any reason compromised structurally, we will reship the book or put a refund through for the item if we no longer have it in stock. The 110% guarantee will not apply to these items.